Great 1st service. They explain everything they have done, they do not do any unnecessary work, and will always ring you before carrying out an extra. I also feel that I am not being treated like an idiot because I am a woman. Brilliant
Really impressed with this garage, after my first visit. Came highly recommended by a friend who's used them for years. Not only did they give me a good quote for the work my car needed doing (45% less £ than the dealership quoted) but it was the little details that impressed, such as having my car running with the air conditioning on just before I arrived (on the hottest day of the year!) ready for me to drive home. Thank you. Highly recommend.
Extremely helpful by phone, kept me up to date. I'm relatively technical and was able to explain the issue with my exhaust and got a reasonable quote over the phone. Booked the car in and it was repaired as quoted. Friendly and professional.
Outstanding experience with Fields. The customer service alone was fantastic - they were reassuring, patient and friendly both on the phone and in person. The job was done quickly to a high standard and they even cleaned the car for me, which was a really pleasant surprise. I would recommend Fields to anyone who was looking for value for money, efficiency and great customer service. Thanks Fields, I'll be coming back to you!
Fields recently serviced my car and previously replaced a door lock. Gary provide an excellent service, they have a first class team of technicians and its a welcome alternative to the usual main dealers. I cannot recommend them highly enough, and my car has never been so clean thanks!! Goodbye Mercedes, Hello Fields!
Really friendly and professional, explained everything that had been done.
Booked online for an mot and was able to get it done within the next day!
Thank you very much, will definitely book my next service and mot here
Wonderful to find a local firm who gives good, honest advice. I took our 2010 diesel Peugeot in with various fault codes about the injection system, expecting to have to scrap it, and instead I got a call in the afternoon with a clear explanation of what had been done, and all fixed for under £200. Nice, knowledgeable people to deal with, really great service.
The advice I was given was absolutely spot on. The Worksop manager laid out my options and guided me to what was the best outcome for me rather than for the garage. I will certainly use them again in the future and recommend them whenever I can.
I have complete confidence in the competent service and handling of my vans. If I have any technical questions about my current company vehicles or potential future vehicles I can rely on Fields expertise and depth of knowledge for quality answers and direction. Their excellent customer service extends from the reception desk right across the garage workshops. A genuine positive testament to Richard, Mike and their team.
They completed an MOT and full service for me. I use them every year for the same and any incidental repairs during the year. The staff are always courteous and polite and very professional. With things as they are at present there has been no drop in standards. My wife likes them as they never talk down to her as some garages do.
Recommended by a friend when I was looking for somewhere to get a second opinion on source of oil leak. They carried out an assessment and then called to update on findings and provide quote for recommended repair - which I went with. Details of the assessment work carried out and the findings were included on the invoice.
Great customer service.
Will use Fields again without any hesitation.
An excellent service and MOT for both my cars and I had a far better experience than going to the large dealership I have previously dealt with. The team were attentive, and listened to what I had to say. In one of my cars they picked up and sorted a problem that had been glossed over a previous service at a big dealership. I would recommend Field's car centre to everyone.
Field's Car Centre have worked on all my vehicles, cars and van, for over 20 years. Their level of customer service is beyond anything I've experienced anywhere else. They never fail to try their utmost to help me out at short notice when I'm in need and they always manage to pull the rabbit out of the hat. This is not a new thing - they've always been this good. Huge respect for this amazing group of people. Thanks Team Field's.
I had a warning light come on ( emission control system) on my Astra (20 years old). I got an appointment the next day and they diagnosed an oxygen sensor. Total cost under £80. They normally charge for diagnostic test but they waived this since I had a test at end of last year. I really trust them. They are a family business and reliable. You can be sure of a quality and courteous service and they are always upfront with the costs. Once I discovered them I would not use anyone else for 'unplanned faults'. If you require a planned repair ( e.g. cam belt) then you may find it cheaper elsewhere, but for all emergency repairs I would always use FIELDS. Certainly worth checking them out, you won't be disappointed!
Fantastic service as always from the team here. Once again they surprised and delighted us by going the extra mile and managed to source parts and do the job for less than the estimate. Gary and Chris - very many thanks and see you next time, as we know we will be well looked after. All the best, Colin and Jill.
Utterly reliable and honest garage. Always treat women with respect and aren't condescending. Have been using them happily for over 15yrs following a recommendation from a friend and will continue to do so.
I had a very positive experience with fields. They kept me up to date with all that was happening with my car and what it would cost. Very clean and polite. Will definitely use again and recommend to others